Students needing to change their school login password can do so by using the link below
https://support.sau19.org/help/en-us/20-login-accounts-access/35-changing-your-school-password
Dear Goffstown School District Community,
As you may be aware, Goffstown School District is actively monitoring a recent cybersecurity incident that impacted PowerSchool, a company that provides Goffstown School District with student information management software.
As discussed previously, we recently learned that on December 28, 2024, PowerSchool discovered that an unauthorized actor gained access to certain customer data, potentially including some information relating to Goffstown School District.
We understand that on or about January 29, 2025, PowerSchool began sending notifications via email directly to certain impacted individuals and families to notify them of the incident. It is anticipated that these incident notification emails from PowerSchool will be sent to affected individuals and families on a rolling basis in the coming days and weeks. PowerSchool has represented its investigation into the incident has not yet concluded. As such, our understanding of the scope of the incident is actively evolving and there remains a possibility that those families who have not yet received an email from PowerSchool may receive one in the future, along with further communication from Goffstown School District.
We understand that PowerSchool is sending the notifications from one of the following email addresses:
As always, we encourage our community to remain vigilant when using email. When requested to follow a link or download an attachment, please review the sender information and the email domain to confirm that the request is legitimate. If you receive a PowerSchool correspondence that is not from one of the above email addresses or you are unsure about an email’s legitimacy, please exercise caution. Do not click any links or download attachments.
While we await final findings from PowerSchool concerning the scope of the impact of this incident, it is important to also remain diligent in reviewing your financial account statements and credit reports for fraudulent or irregular activity on a regular basis.
As a reminder, PowerSchool has set up a dedicated response line for this incident. The response line is available Monday through Friday, 8:00 am to 8:00 pm Central Time. You may contact PowerSchool’s response line directly at (833) 918-9464. Additionally, PowerSchool has published additional information on its website, which is available at: https://www.powerschool.com/security/sis-incident/notice-of-united-states-data-breach/
We acknowledge this may be concerning news. As always, our #1 priority is to ensure the safety and security of our students, staff and community. We will share further updates as relevant information becomes available.
Sincerely,
Goffstown School District
Technology guides and How-Tos can be found on the Technology Support Portal at:
Dear SAU 19 Families,
SAU 19 is offering all students enrolled in the Goffstown/New Boston School District the opportunity to download Microsoft Apps on up to five personal devices, free of charge. Microsoft 365 student licenses provide families access to a cloud-based service where families can access a variety of Microsoft applications, such as Word, PowerPoint, Excel, OneDrive, and OneNote. These applications can help students create, collaborate, and communicate more effectively in their academic work. Once downloaded, access will be available to the student until they are no longer enrolled in the district.
To download Microsoft apps onto your personal devices, your student will need to sign in with their school email and password. After logging in, please follow the instructions included in this link: SAU19 Knowledge Base - Download Microsoft Applications to Your Personal Devices.
By downloading Microsoft apps onto your personal devices, which can include tablets, computers and phones, you can enjoy the benefits of Microsoft 365 at home, such as:
- Access to the latest versions of Microsoft apps, complete with automatic updates and robust security features.
- Synchronization of files and settings across devices using OneDrive cloud storage.
- Seamless offline and online work experiences, with effortless integration between devices and the web.
- Collaborate using shared documents, comments, and other features.
We hope that families will take advantage of this free opportunity and download Microsoft apps onto your personal devices. If you have any questions or need any assistance, please contact your student’s school. Thank you for your continued support.
 Microsoft 365 Student License Flyer.pdf | [ ] | 913 kB |
The Goffstown and New Boston School districts are committed to maintaining strong privacy and security protections. It is the practice of SAU#19 that data and/or information in all forms written, electronic, or printed be protected from intentional, accidental, or unauthorized modification, destruction, or disclosure. Protection includes an appropriate level of security over the equipment, software, and practices used to process, store, and transmit data or information.
The Goffstown and New Boston School Districts abide by any law statutory, regulatory or contractual obligations affecting its data systems. The Goffstown School and New Boston School Districts comply with all applicable regulatory data including, but not limited to the following:
The following is a list of software and web applications that are available on to district. These resources are currently being reviewed for compliance with RSA 189:66 and the list may change at any time. The list of applications that have been vetted for compliance can be found in the approved application list.
SAU19 Software Application Inventory
SAU19 Mobile Application Inventory
SAU19 Web Application Inventory
As part of RSA189:66 districts need to review software resources for compliance with state and federal privacy and security standards.
The list of vetted (approved and rejected) applications can be found at: https://sdpc.a4l.org/district_listing.php?districtID=9495